Store Leader: Leap San Francisco Cluster

New York, NY
Full Time

Leap Powered Brands: Ring Concierge, Frank and Oak, NAADDAM, Something Navy, GoodLife, Mack Weldon, UpWest, Public Rec, Vincero, Yoga Democracy, KES, Frankies Bikini

Leap develops and operates modern physical retail stores for emerging brands. Via the Leap platform, brands rapidly deploy efficient, modern stores that work in concert with their e-commerce customer experiences. Brand stores powered by Leap deliver outstanding customer experience and powerful insights that enable emerging brands to grow and innovate more quickly and more profitably, with significantly less risk. We're excited by the opportunity to reinvent retail for the next generation of leading brands and consumers.

We’re looking for an entrepreneurial and dynamic Store Leaders to help manager our growing clusterin the San Francisco area.  The Store Leader plays an integral role in curating the foundation for our brick and mortar business and acting as liaison between our brand and our customers. As a store leader with Leap, you and your team will have an immediate and direct impact on the success of the business and brand awareness in our home market. Our team not only provides an exceptional shopping experience but treats their store with a sense of pride and ownership. 

What You’ll Do:

Leadership Goals

  • Takes pride in demonstrating a world class work ethic
  • Be a trustworthy leader who guides with integrity at all times and continually acts in the best interest of the brand and the customer
  • Create a nurturing work environment filled with people who respect one another and who enjoy each other’s company
  • Recruit, retain and coach ongoing sales/performance management of team
  • Demonstrate sales leadership by playing an active role on the selling floor
  • Ensure image and grooming standards are adhered to at all times, reflective of the brand vibe and image

Sale and Client Goals

  • Manage a business that is sales and operations focused, ensuring the team multitasks service, shipment processing, visual changes, etc.
  • Demonstrate entrepreneurship by creating local marketing and clienteling initiatives to support achievement of sales goals

Operation Goals

  • Ensure store shipments are properly processed in a timely manner
  • Carry a key to the store, responsible for opening and/or closing the store
  • Identify and communicate product concerns and inventory insights
  • Monitor the movement of all inventory for your market while ensuring and ensure that staff adheres to all Shipping/Receiving policies and procedures, and meet inventory shrink requirements
  • Identify and communicate product concerns and inventory insights
  • Liaise directly with the Area Manager to manage and react to potential changes with leasing calendar, brand rotation, etc., to keep up the flow of operations between brands
  • Build out staffing schedules for team
  • Carry a key to the store, responsible for opening and/or closing the store

Our Ideal Candidate:

  • You take pride in being smart, fun, and motivated.
  • You have 2+ years of big box or retail management experience.
  • You're excited to work for an emerging brand and about contributing to the company’s growth.
  • You have strong communication and people leadership skills and consider yourself to be an expert recruiter in the field
  • You have sharp analytical skills, including basic retail math, understanding of capacity levels, calculating inventory on-hands, tracking sales throughout your shift, etc.
  • You’re comfortable using technology to perform all job functions including sales reporting, communication between stores and HQ offices, managing inventory, and corresponding with customers.
  • You're experienced with customers and motivated to help them through the store experience from start to finish.
  • You love being organized and have an eye for details.
  • You place value on being a self-starter with an entrepreneurial spirit.
  • You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn.
  • You're excited to increase brand exposure in your personal market.
  • You're able to work a retail schedule, including nights, weekends, and holidays (scheduled 40hrs a week).
  • Comfortable working with/using a ladder and lifting a maximum of 50lbs

Leap Assets:

  • Career growth opportunities
  • Full Health Benefits
  • 401K
  • Exceptional employee discount on product
  • Continued education (e-learning and training)
  • Flexible schedule - (40 hrs per week)
  • Competitive pay

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.


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