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Operations Manager: LEAP Inventory Pop-Up

Leap is a new company that is pioneering a fresh way of doing traditional brick and mortar by offering emerging brands the opportunity to open stores via Leap’s retail-as-a-service platform. The Leap Platform allows brands to focus on their e-commerce business  while Leap handles all things retail for them from the lease, the staffing, to all things operational. By doing this, brands are able to expand their footprint and brand awareness exponentially while incurring little risk venturing into the new aspect of their business. Having worked with 12 brands since being founded in 2018, Leap is continuing to expand into new markets and is looking into adding more top tier talent to our team.

Leap is currently looking for an Operations Manager to lead our Los Angeles location of our newest concept store model, that is a direct result of navigating brick and mortar retail in a post-Covid world, called Inventory Pop Up. The Inventory Pop Up (IPU) is a concept store that will serve as a destination for customers to shop many of today’s most popular fashion brands at a fraction of the price and allow for brands to offload excess product accumulated doing business being closed for quarantine. As the Operations Manager, you will help build out this exciting new retail model for Leap, while gaining first hand exposure to many prominent and exciting brands. You will lead all aspects of the business, acting as liaison between the brand, Leap, and our customers. You will not only provide an exceptional shopping experience, but treat your store with a sense of pride and ownership and take initiative in leading the best team and know that you are an integral part in shaping the next frontier of brick and mortar retail.

What You’ll Do

  • Take pride in demonstrating a world class work ethic
  • Be a trustworthy leader who guides with integrity at all times and continually acts in the best interest of the brand and the customer
  • Carry a key to the store, responsible for opening and/or closing the store
  • Create a nurturing work environment filled with people who respect one another and who enjoy each other’s company.
  • Assist in managing a high volume business that is transaction and operations focused, ensuring the team multitasks service, shipment processing, visual changes, etc.
  • Champion all inventory management initiatives, including receiving, processing, floor placement, stockroom organization, and RTV’ing after brand’s lease ends
  • Identify and communicate product concerns and inventory insights
  • Ensure shipments are properly processed in a timely manner 
  • Monitor the movement of all inventory and ensure that staff adheres to all Shipping/Receiving policies and procedures, and meet inventory shrink requirements
  • Liaise directly with the Retail Operations team to manage and react to potential changes with leasing calendar, brand rotation, etc., to keep up the flow of operations between brands.
  • Build and maintain good communication with members of corporate office and other stores 
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times 

Who You Are

  • You take pride in being smart, fun, and motivated
  • You have 1-3 years of big box or high volume retail operations supervisory experience
  • You're excited to work for an emerging brand and contributing to the company’s growth
  • You have sharp analytical skills, including basic retail math, understanding of capacity levels, calculating inventory on-hands, tracking sales throughout your shift, etc.
  • You're experienced with customers and motivated to help them through the store experience from start to finish
  • You love being organized and have an eye for details
  • You place value on being a self-starter with an entrepreneurial spirit
  • You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn
  • Excited to increase brand exposure in your personal market

Full-time employees are offered:

  • Competitive Salary
  • Health, Dental, and Vision Insurance
  • Paid Vacation Time
  • Employee discount on product
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